FAQs & Policies
Looking for more nutritional information about bone broths?
Depending on the batch, one cup of bone broth contains approximately 86 kcal, 6 g protein, 2.9 g total fat, and 8.5 g carbohydrates. It also contains approximately 7 mg calcium, 0.5 mg iron, 10 mg magnesium, 252 mg potassium, 0.34 mg zinc, and 343 mg sodium.
How do I order and pay?
All orders are taken online and payments processed through the secure system of Stripe. We accept major credit cards on our website.
Delivery info / How soon can I receive my order?
We deliver every Saturday. Place your orders through this website anytime before noon every Friday and we will arrange delivery on Saturday. Any deliveries that can't be completed will be rescheduled to the following Saturday. During festive seasons or public holidays our lead times may change. If you have some specific requests please let us know and we will do our best to accommodate.
Please note that if no one is at home to receive the delivery, our delivery partner will leave the bag of frozen broths at your door. Please don't worry about the condition of the broths as they may condense and thaw but you can simply put them in the freezer or refrigerator when you return home. Our broths are extremely stable because we don't add any fermentable ingredients like garlic, onions, chilies etc. If unopened, they will last up to a year in the freezer and up to a month in the refrigerator.
Free delivery for orders of $100 or above. We regret that at this time no pick up option is available, and we can only process orders and deliveries within Singapore. Please email us at firstname.lastname@example.org if you have any questions or special requests
Can I dilute the broth with water?
Yes absolutely. The broths are quite concentrated so you can add some water to suit your needs e.g. congee for a child, family hotpot or shabu shabu. We recommend diluting with water for steamboat or hotpot, but not for ramen.
Why are the broths not seasoned at all?
We don't add any salt so you can adjust to your taste and diet strategy. Our broths naturally contain minerals, which makes them delicious even without adding seasoning. We also don't add any fermentable ingredients like garlic, onion or chilies so you can create the taste you want. The advantage of non-fermentable ingredients is the long and stable storage life. See "How do I store the broths?" Please note that our Wild Caught Fish Bone Broth does contain small amounts of ginger and pepper, but these are removed before packing.
How do I store the broths?
As long as the pouch cap is sealed, our broth can be frozen for up to a year or kept in the fridge for about a month. Simply thaw the broth before using it. You can pour out what you need for cooking, then reclose the cap and keep the remaining broth in the fridge for about 10 days.
Is broth good for babies?
Our broths are a great and easy way to make nutritious food for babies transitioning from milk to soft foods. First, remember to dilute the broths with plain water (about 50/50 is a good start). Then pour the diluted broth into ice cube trays and freeze them just like ice cubes. You can use as many frozen broth cubes as you need for making small meals for your baby.
Are the broths frozen when delivered?
Yes. We only make broths in small batches through slow cooking. The finished broth is allowed to cool, then we filter and pack into the pouches, locking each pouch with the resealable cap. The broths are then moved into a freezer and delivered soon afterwards.
Why is wild caught fish better?
Wild caught fish are caught by fishermen in their natural habitats — rivers, lakes, oceans, etc. The main benefit is that the fish just eat organisms found in their existing environment, which by nature, is far more diverse than what farmed fish get to eat on a regular basis.
Additionally, wild-caught fish have the benefit of not containing antibiotics, as wild fish don’t have the same risk of disease or infection as farmed seafood.
The nutritional value in wild-caught fish is thought to be much higher than that of the farm-raised variety. Why? Well, for starters, wild fish are out in the wild, eating a diverse range of foods that create a varied blend of nutrients by the time we get the fish.
Farm-raised fish are generally fed the same crops day in and day out, and they live in a contained environment with no access to the variety of wildlife that’s, well, found in the wild.
Why is bone broth a super supplement for weight loss?
There's no better explanation than this blog published by Levitise, complete with details on why most diets aren't sustainable and how consuming bone broth improves your chances of improving your long term well being. Must read!